Service Delivery Supervisor
What you'll be doing: Organize and coordinate service daily delivery operations Scheduling & Coordinating daily tasks with Relevant Departments: Cleaning, Maintenance and Guest Experience team Equipped and ready to tackle challenging situations: Within the team, cleaning or maintenance issues & Guest situations Monitoring the stock control and requesting new orders as required Reviewing and confirming daily check-in and checkout time. Accordingly assigning the check-in to the Guest Relations Executive Improving and implementing ways to enhance the guest experience Month-end reconciliations for vendor payments Ensuring all units are in guest-ready conditions by conducting relevant inspections Measuring the success via guest ...
Concierge (Part-time)
Propr is looking for awesome people to help out in our concierge team on a flexible basis. If you are studying, have another job or just have extra time on your hands and are looking for flexible work, then this could be for you. What you'll be doing: Working on your terms; you let us know when you are available (a week ahead of time) and we will let you know when we need help. Welcoming guests to the properties we manage, getting them excited about the property and the city. Making sure properties are in perfect condition for ...
Linen Room Controller
What you'll be doing: Ensure the longevity and care of our linen stock by correctly storing, laundering and rotating the linen. Sort items, count and record the number of dirty items received before laundry collections Report damaged items to the property manager and execute follow up instructions Check tasks and projects daily, follow up and give feedback to property managers, guest experience team, operations team and maintenance team. Store laundered linen items on shelves after verifying numbers and type of linen received Issue linen according to status of the room Do monthly linen stock take Ensuring that the linen ...
Property Manager
This is a problem-solving role where keeping clients happy and properties maintained is the goal. You need to be able to work in a team under high pressure, but also thrive when left on your own to navigate new challenges. You'll work closely with operations, guest experience and maintenance to make sure all facets of your property are looked after. The ideal person for this job Calm under pressure; You run towards the fire, not from it Excellent verbal and written communication; Grammatical errors keep you up at night Crazy Proactive; You solve the puzzle even when pieces are ...
